1. INTRODUÇÃO
Passeios na Ilha de São Jorge (site URL: https://www.saojorgeislandtours.com/) valoriza a sua confiança e está empenhada em proteger a sua privacidade. Somos uma empresa com sede em Portugal, oferecendo visitas guiadas e experiências na Ilha de São Jorge, Açores. Leia esta Política de Privacidade cuidadosamente. Ao utilizar o nosso site, você concorda com as práticas descritas nesta política para nos permitir fornecer nossos serviços.
2. DADOS RECOLHIDOS
LOCALIZAÇÃO DA CONSERVAÇÃO DE DADOS
Somos uma empresa com sede em Portugal que opera servidores web hospedados na União Europeia pela OVH. A OVH, com sede em França, adere ao Regulamento Geral de Proteção de Dados da UE (RGPD), garantindo que seus dados sejam armazenados de forma segura e conformes com os regulamentos da UE. Para mais informações, consulte sua política de privacidade: Política de Privacidade da OVH.
DADOS DE REGISTO
Se você se registrar em nosso site, armazenamos seu nome de usuário escolhido e seu endereço de e-mail e qualquer informação pessoal adicional adicionada ao seu perfil de usuário. Você pode ver, editar ou excluir suas informações pessoais a qualquer momento (exceto alterar seu nome de usuário). Os administradores de sites também podem ver e editar essas informações.
DADOS DE COMPRAS
Para receber suporte ao produto, você precisa ter um ou mais códigos de compra Envato/AncoraThemes em nosso site. Esses códigos de compra serão armazenados junto com as datas de validade de suporte e seus dados de usuário. Isso é necessário para nós fornecermos downloads, suporte ao produto e outros serviços ao cliente.
DADOS DE APOIO
Se você se registrou em nosso site e tem uma conta de suporte válida, você pode enviar tickets de suporte para assistência. Submissões de formulários de suporte são enviadas para o nosso sistema de ticketing Ticsy. Apenas os dados que você explicitamente forneceu são enviados, e você é solicitado o consentimento, cada vez que você deseja criar um novo ticket de suporte. Ticksy adere ao "Privacy Shield" UE/EUA e você pode ver sua política de privacidade aqui: Política de Privacidade do Ticksy.
COMENTÁRIOS
Quando você deixa comentários no site, coletamos os dados mostrados no formulário de comentários, e também o endereço IP e string de agente de usuário do navegador para ajudar a detecção de spam.
FORMA DE CONTACTO
As informações enviadas através do formulário de contato em nosso site são enviadas para o e-mail da nossa empresa, hospedada pela Zoho. Zoho adere à política da UE/EUA "Privacy Shield" e você pode encontrar mais informações sobre isso aqui: Política de Privacidade Zoho.
Estas submissões são mantidas apenas para fins de serviço ao cliente que nunca são utilizadas para fins de marketing ou compartilhadas com terceiros.
ANÁLISE GOOGLE
Usamos o Google Analytics em nosso site para relatórios anônimos do uso do site. Assim, nenhum dado personalizado é armazenado. Se você gostaria de excluir o Google Analytics monitorando seu comportamento em nosso site, use este link: Google Analytics Opt-out.
CASOS DE UTILIZAÇÃO DOS DADOS PESSOAIS
Usamos suas informações pessoais nos seguintes casos:
- Verificação/identificação do utilizador durante a utilização do sítio web;
- Prestar assistência técnica;
- Enviando atualizações para nossos usuários com informações importantes para informar sobre notícias/alterações;
- Verificação da actividade das contas para evitar operações fraudulentas e garantir a segurança
sobre as informações pessoais dos nossos clientes; - Personalize o site para tornar sua experiência mais pessoal e envolvente;
- Garantir o desempenho geral e as funções administrativas funcionam sem problemas.
3. CONTEÚDO EMBEDIDO
Páginas neste site podem incluir conteúdo incorporado, como vídeos do YouTube, por exemplo. Conteúdo incorporado de outros sites se comporta exatamente da mesma forma que se você visitou o outro site.
Esses sites podem coletar dados sobre você, usar cookies, incorporar rastreamento adicional de terceiros e monitorar sua interação com esse conteúdo incorporado, incluindo rastrear sua interação com o conteúdo incorporado se você tiver uma conta e estiver logado nesse site. Abaixo você pode encontrar uma lista dos serviços que usamos:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
ENVATO PTY LTD
For the purpose of validating and getting your purchase information regarding licenses for the our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
TICKSY
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Política de Privacidade do Ticksy.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
AncoraThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.
